Event-day staff

Helper and check-in workspace

Start with the event, then scan or search. Helpers see the tools needed for entry—not the full event-creation dashboard.

Youth-data rule: Use participant information only for approved registration, guardian contact, badge and check-in work. Never expose a full youth list on a public screen.

Fast check-in

Three steps for every arrival

Choose the event

Confirm the event name, date and venue before opening its participant list.

Scan or search

Scan the ticket QR code in the Event App, or search by purchaser or attendee name.

Confirm entry

Check ticket status, mark the person checked in and watch for duplicate or cancelled tickets.

Quick actions

What do you need right now?

Open attendee list

Filter registrations by event and status, then complete a manual check-in or resolve a waiting-list record.

Open participants

Scan ticket QR

Use the WP Event Manager Event App for camera scanning, offline work and real-time synchronization.

Open app guide

Escalate an issue

Send payment, refund, inventory or event-detail changes to an organizer. Helpers should not edit those records.

Organizer workspace

Demo events

Choose an event

BGC Laredo Youth Basketball Showcase

September 12, 2026Paid and free tickets

Boys & Girls Club of Laredo, 500 Moctezuma St.

Event details Participants

BGC Laredo Family STEM & Community Night

October 3, 2026Free registration

Boys & Girls Club of Laredo, 500 Moctezuma St.

Event details Participants

Before doors open

Event-day checklist

Device
Charged phone and backup power

Access
Authorized helper login confirmed

Sync
Event and attendee data refreshed

Fallback
Manual attendee search ready

Mobile-app setup status: The web participant list is available for manual work. QR camera scanning requires the WP Event Manager Event App, REST API connection, website URL and API key. Registration, Sell Tickets and Guest List are also required for the full app workflow.